Every October, advocates and care providers across the country observe Residents’ Rights Month, organized by The National Consumer Voice for Quality Long-Term Care. The 2025 theme, “Stand With Me,” encourages communities to support residents who speak up about their care and to recognize the importance of dignity, choice, and respect in long-term care settings.
For families in New Mexico, this observance is a reminder of how vital it is to stay informed, involved, and proactive about the quality of care provided in nursing homes and assisted living facilities.
Understanding Residents’ Rights in New Mexico
Residents in long-term care facilities are entitled to fair treatment, respect, and participation in decisions about their care. In New Mexico, oversight comes primarily from the Department of Health (NMDOH) and the Aging and Long-Term Services Department (ALTSD).
These agencies monitor facility compliance, handle inspections, and manage the Long-Term Care Ombudsman Program, which helps residents and families resolve concerns and promote quality care.
Common principles emphasized in state regulations and resident advocacy materials include:
- Respect for personal dignity and individuality
- Clear communication about care and living conditions
- The ability to make choices about daily routines when possible
- A safe, clean environment free from abuse or neglect
- Access to complaint procedures without retaliation
How New Mexico Residents Can “Stand With Me”
Learn and Share Reliable Information
Consumer Voice provides educational resources and advocacy tools for families and care staff. Reviewing these materials can help residents understand what to expect from their care environment.
Stay Involved and Visit Often
Regular visits help families stay aware of care quality. Ask questions, observe living conditions, and document any changes or concerns.
Contact the Long-Term Care Ombudsman
The New Mexico Ombudsman Program offers free, confidential assistance for residents. Ombudsmen can investigate complaints, mediate disputes, and advocate for improvements in care.
Encourage Participation in the Resident’s Voice Challenge
This national campaign invites residents to share artwork, poetry, or written reflections tied to the “Stand With Me” theme — amplifying their stories and experiences in a positive way.
Watch for Warning Signs of Neglect or Mistreatment
Families should be alert to changes such as unexplained injuries, sudden withdrawal, poor hygiene, or missing belongings. These may indicate issues that need to be addressed promptly with facility administrators or state authorities.
PKSD’s Commitment to Protecting New Mexico Residents
At PKSD, we represent individuals and families affected by nursing home neglect and abuse across New Mexico — including Albuquerque, Santa Fe, and Las Cruces. Our attorneys help clients investigate concerns, understand their options, and pursue accountability when care falls short of expected standards.
Residents’ Rights Month serves as an important reminder: protecting the well-being of older adults requires vigilance, compassion, and action.
If you believe your loved one’s care has been compromised in a New Mexico nursing facility, contact our team for a free consultation. Our team is ready to listen, review the situation, and explain how we can help.
